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Appointments information
Appointments are available at varying times during the course of the
day. Routinely, the first appointment available would be at 8.30 a.m.
and the last at 5.20 p.m. On Mondays and Tuesdays we run some early
evening surgeries, where some appointments are pre-bookable two weeks in
advance.
Full details of the booking system are available at the surgery.
Consultations are by appointment only. To make an appointment, please
call in person at the health centre or telephone 8086 5051.
Please remember the telephone lines are very busy early each morning, so
please avoid telephoning for non-urgent matters between 8.30 a.m. and 9.30
a.m.
It is preferable that you consult with the same doctor for a particular
problem. This will improve continuity of care.
- Appointments are for one person only.
Whilst respecting the importance of confidentiality, if you are able to
share with reception staff your reason for wanting a consultation, they
will be in a better position to find the most appropriate appointment.
If you cannot obtain an appointment at a time that would have been
absolutely ideal to you:
- Please don’t take it out on the receptionist!
Remember, the receptionist can only offer what is available.
- Be prepared to accept the alternatives that are offered to you.
Please note:
Please ensure you cancel your appointment if you are unable, or no
longer need to keep it. There will be other patients who will wish to
use this appointment.
Planned Telephone Consultations
More patients are now using our planned telephone consultations. If a face to face consultation is not essential, we now offer bookable
telephone consultations with doctors. These telephone consultations can
save a considerable amount of time for patients and doctors alike.
Extended
Hours
Responding to the needs of our working patients
we have introduced, on some days, pre booked early morning and late
evening appointments. We have also introduced a regular, monthly,
Saturday morning surgery for pre-booked appointments only. Please call
the Reception Team on 02380 865051 to check availability.
The surgery will not be open for emergencies or urgent medical problems.
All such requests should continue to be directed to the Out of Hours
Service on 0300 300 2012.
Repeat prescriptions, test results, booking of all appointments and
general enquiries will continue to be dealt with only during normal
surgery hours - Monday to Friday 8.30am to 6pm.
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