Welcome to Totton Health Centre
Practice Mission Statement
Dr Godfrey & Partners at Totton Health Centre is a long established medical practice that is committed to preserve its good reputation for being a caring, friendly and innovative practice.
“Our aim is to provide our patients with the highest quality health care available to the NHS, together with a personalised service involving respect, confidentiality and compassion.”
ZERO TOLERANCE POLICY
Due to the increasing number of episodes of verbally aggressive behaviour towards our GPs and practice team members, can we respectfully draw your attention to our Zero Tolerance Policy here.
IMPORTANT PATIENT NOTICE
Building a Strong Future!
Building a strong future for our patients, our practice and our staff is extremely important to our partnership.
We are sure you will all have heard of the challenges currently being faced by the NHS in general and GP practices in particular. We accept we must develop and adapt in these changing times; our goal must be not only to maintain the quality of our care and services, but to improve it.
Over a period of many years we have established a close working relationship with Forest Gate Surgery; during this time we have been extremely happy to find that we share a very similar approach to patient care and working within general practice.
In order to protect and develop the service we are able to offer our patients, the Partners now feel the best way forward is to merge our two practices. To this end, we have commenced the necessary work involved with a view to a merger date of 1st October 2018.
We would reassure you on the following issues:
- We anticipate no changes to the doctors or staff; you will be able to enjoy the continued high level of service you are used to receiving at both Totton Health Centre and Forest Gate Surgeries.
- We would emphasise that we will continue to operate from both surgery buildings.
- Patients will remain registered at the same surgery.
- Our vision is to continue to provide high quality medical care delivered by friendly, motivated teams.
- Our decision is business-based to ensure we remain 100% resilient to whatever the future brings.
Understandably, you may have questions regarding our forthcoming partnership merger. We are happy to try and answer those questions; please direct them to the Practice Manager.
We have generated a Questions and Answers document on our website; we will add to it as and when queries are raised. Click here to open the Q&A document.
Please be aware the merger "due diligence" work is an ongoing process for the next few months; as matters progress we will - of course - keep you updated.
Dr S J Godfrey & Partners
Totton Health Centre
Not sure if you need to see a GP or not?
Did you know that you can access advice and help direct from this website using eConsult?
eConsult is a system that enables patients to contact their GP Practice online, seeking advice and support.
Click the banner above to get started, or click here for more information on the eConsult service, which includes a video explaining how the service works.
We understand how important it is to keep your personal information safe and secure, and we take this very seriously. We have taken steps to make sure your personal information is looked after in the best possible way. We review our procedures regularly.
For more information, or to read the Privacy Notice, please click here.
NEW SERVICE AVAILABLE TO TOTTON PATIENTS
Appointments available at The Practice at Lymington (TPAL)
To make an appointment, please telephone 01590 630545 during clinic opening times ONLY
NB: This is NOT a walk-in service
For more information and opening hours, please click here.
We are keen to hear about your experiences here at Dr S J Godfrey & Partners...
Would you recommend our surgery to your family and friends, if they needed similar care or treatment?
Do you have any comments about your experiences here?
Let us know by filling in one of our feedback forms on display in the surgery or the anonymous feedback form here.
Practice responses to patient comments will be updated monthly, and can be found here.
(Site updated 16/08/2018)